Support & Help

We're here to help you succeed with Edunaas

Frequently Asked Questions

To create an account, click the "Sign Up" button on the homepage, fill in your details (name, email, password), verify your email address, and you're ready to go! Your account is free and takes less than 2 minutes to set up.

Yes. We use industry-standard encryption (SSL/TLS) to protect your data in transit. Your passwords are hashed and never stored in plain text. We comply with GDPR and other data protection regulations. For more details, see our Privacy Policy.

Yes. You can export your course progress and learning data from your account settings. Go to Profile > Data Export to download your information in a standard format.

Click "Forgot Password" on the login page, enter your email address, and we'll send you a secure reset link. Click the link in your email and create a new password. For security reasons, this link expires after 1 hour.

Currently, Edunaas requires an active internet connection. However, you can view cached course materials on mobile. We're working on enhanced offline functionality in future updates.

Edunaas works best on Chrome, Firefox, Safari, and Edge (latest versions). We support iOS 12+ and Android 6+. For the best experience, keep your browser and app updated.

We offer a 30-day money-back guarantee on all paid plans. If you're not satisfied, contact us within 30 days of purchase for a full refund. No questions asked.

You can delete your account from Profile > Account Settings > Delete Account. This will permanently remove all your data. Once deleted, it cannot be recovered. Please download your data first if needed.

Get in Touch

Email Support

Get help via email

support@edunaas.com

Response time: 24 hours

Live Chat

Chat with our team

Start Chat

Mon-Fri, 9AM-5PM UTC

Report a Bug

Help us improve

bugs@edunaas.com

Include details & screenshots

Phone Support

Call our support team

+1-800-EDUNAAS

Mon-Fri, 9AM-5PM

Social Media

Follow us online

@edunaas

Tweet @ us anytime

Documentation

Self-service resources

Read Docs

Guides & tutorials

Helpful Resources

Getting Started Guide

Learn the basics of Edunaas and set up your account in minutes.

Read Guide
Video Tutorials

Watch step-by-step videos to master all features of our platform.

Watch Videos
Community Forum

Connect with other Edunaas users, share tips, and get peer support.

Visit Forum
Troubleshooting Guide

Find solutions to common issues and technical problems.

View Troubleshooting
API Documentation

Integrate Edunaas with your own applications using our API.

Explore API
Status Page

Check system status and get updates on maintenance and incidents.

View Status
System Status

All systems operational

Online